Unauthorized Access to Information held by BGRS

The Canadian Armed Forces (CAF) recently announced Brookfield Global Relocation Services (BGRS) confirmed it has experienced a data breach.

In a statement, the CAF noted unauthorized access was obtained regarding information held by BGRS concerning Government of Canada (GC) personnel.

Government of Canada Became Aware

“On September 29, 2023, the Government of Canada became aware of an incident affecting Brookfield Global Relocation Services (BGRS) systems,” noted the statement.

Since the discovery, the Government has been in contact with the Internal Relocation Program for the CAF.

“Defence Team members who have a relocation file with BGRS should take precautionary measures, including updating login credentials that may be similar to those used with BGRS, enabling multi-factor authentication on accounts that are used for online transactions, and monitoring their financial and personal online accounts for any unusual activity,” read the statement.

Further Guidance to be Provided

The outcome of the investigation will continue to be assessed to provide further guidance to Defence Team members and to understand the impact on the Government of Canada personnel regarding data breach.

“The protection of the personal information of Defence Team members remains a priority for the Government of Canada.”

The statement advised personnel currently using BGRS for relocation to reach out to the organization at 1-844-447-5520 or to reach out to their department coordinator for assistance.

“We will provide you with regular updates as we learn more about this situation.”