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BMO’s commitment to the Canadian Defence Community during COVID-19

No matter where you are in the world and the situation you’re experiencing in these difficult times, you are not alone. As the Official Bank of the Canadian Defence Community, BMO, your banking buddy, is here with you.

To help you through these extraordinary times, in addition to our existing line-up of products and services, we want you to know about our financial relief programs to support your Personal Banking and Business Banking needs.

In light of the ongoing uncertainty associated with COVID-19, BMO Personal Banking customers can receive help alleviating financial pressure, through our offer of up to a 6-month payment deferral on mortgages, loans, credit cards, and lines of credit with no fee. More details about this can be found on BMO.com.

For BMO Business Banking clients, we are offering a deferral of payment on small business credit cards, credit lines, the principal of a small business loan, and increases on small business operating lines to help with short-term working capital and access to additional working capital. If you need to request an increase on an operating line, we may be able to advance payroll to help ensure consistency with employee pay. On top of this, we are here to provide tailored relief programs and one-on-one advice on business plans and options to overcome any liquidity concerns, for medium-sized businesses. For more information, please reach out to your Relationship Manager.

Due to recent measures in place to help limit the spread of COVID-19, and to help support the well-being of our customers, employees and communities, as of March 17, BMO has temporarily closed approximately 15 percent of its Canadian branches, with a focus on maintaining services in rural areas and small towns, and hours of operation at branches now adjusted across Canada. In the event of a branch closure or to see hours of operation, you can visit our online branch locator. We continue to ensure that you are provided with continuity of service through BMO’s ATM network and can withdraw and deposit funds.

As always, you can also take advantage of our digital ways to bank that are free, easy to use and provide complete access 24/7. If not already, we encourage you to sign-up for Online Banking, Online Banking for Business or download our Mobile Banking app. If you are concerned you are going to miss a payment, please sign in to BMO Online Banking and send your request through our safe and secure Message Centre. We commit to getting back to you as soon as possible.

Fraud continues to be a top priority through this period of uncertainty, as many spend increased time connecting online. BMO has a number of trusted technology partners that can help protect you: IBM Trusteer Rapport to secure your desktop browser, OnGuard® to protect your identity online, and Verified.Me to quickly confirm your identity when signing up for new services.

BMO subject matter experts are constantly monitoring developments with COVID-19 as it pertains to how businesses operate, the market response and overall human health issues through external medical experts. You can regularly check our Insights Hub for up-to-date information.

You are not alone. We are here to help you navigate through this uncertain time. We will continue to listen and adjust to your needs. For more information, please visit BMO.com.


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Canadian Military Family Magazine